Shipping policy
|
PRODUCT CATEGORY |
SHIPPING AREA |
Shipping Options | SHIPPING CHARGE | DELIVERY TIME |
| Machines | Contiguous US | Standard | Free | 3-7 business days |
| Expedited | 100 USD | 2-5 business days | ||
| AK, HI | Standard | 100 USD | 7-10 business days | |
| Accessories (Excluding Powerpack Plus) | Contiguous US | Standard - Order $0-$68.99 | 10 USD | 3-7 business days |
| Standard - Order over $69 | Free | 3-7 business days | ||
| Expedited | 100 USD | 2-5 business days | ||
| AK, HI | Standard | 100 USD | 7-10 business days | |
| Powerpack Plus | Contiguous US | Standard | Free | 3-7 business days |
| Expedited | 100 USD | 2-5 business days | ||
| Materials | Contiguous US | Standard - Order $0-$68.99 | 10 USD | 3-7 business days |
| Standard - Order over $69 | Free | 3-7 business days | ||
| Expedited | 100 USD | 2-5 business days | ||
| AK, HI | Standard | 100 USD | 7-10 business days |
Shipment Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays).
The estimated delivery time is 3-7 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.
Order Tracking Information
You will receive a notification when your order is shipped.
You may also track your order in your order history in the account center. OR track your order HERE( https://www.laserpecker.net/pages/track-my-order )
It may take up to 72 hours for your tracking number to be activated.
Shipment Carriers
Our current primary shipping carriers are FedEx, UPS, and USPS.
Shipping Restrictions
We are unable to ship to P.O. Boxes and APO/FPO at this time.
You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you will need to place separate orders for each address.
We can ship orders to the contiguous 48 states, Alaska, Hawaii, (extra charges may apply). You may determine shipping rates to your destination at the checkout page.
Shipping Information
Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us at services@laserpecker.com within 48 hours of purchase, or we will ship to the address according to your order information.
Delivery
As our laser machines are high-value items, please monitor the delivery schedule. In case you are not at home during the delivery window, we recommend contacting the carrier in advance to arrange a suitable delivery time to ensure you are available to receive the package successfully.
Once you (or someone else on your behalf) collect the item, LaserPecker will consider this your acceptance of the package, quantity, and product.
Damages
If you received your order damaged, please contact LaserPecker Support within 7 business days at services@laserpecker.com.
We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods, as they may be required for filing a claim against the shipping carrier.
Return Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Shipping Support
For order and shipping-related inquiries, please contact us at services@laserpecker.com.
For return requests and instructions to return any products, please contact LaserPecker Support at services@laserpecker.com.
